Concepts of ISO 9000:Developing a System of Procedures
Concepts of ISO 9000 Developing a System of Procedures Perhaps one of the most significant challenges in analysis today is its role in the software life cycle. There has been much criticism of the lack of discipline applied to software development projects and personnel in general, and we continue to be an industry that has a poor reputation for delivering quality products on schedule. Although many organizations have procedures, few really follow them and fewer still have any means of measuring the quality and productivity of software development. A system of procedures should first be developed prior to implementing a life cycle that can ensure its adherence to the procedure. These procedures also need to be measured on an ongoing basis. This book restricts its focus to the set of procedures that should be employed in the analysis and design functions. The process of developing measurable procedures in an organization must start with the people who will be part of its implement